PRIVACY POLICY
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
HOW DO WE USE YOUR INFORMATION?
We collect information from Site users in several different ways, with the goal of providing an efficient, meaningful, and customized shopping experience. For example, we can use your personal information to:
* Register you with our Site and provide you with our services
* Record and quickly bring up information you’ve given previously
* Help you quickly find information, products, and services
* Diagnose and improve Site content to provide you with customer service
* Provide you with our new information, products, and services
* Fraud Prevention and Credit Risks.
Internal Use: We use your personal information to process your order and provide you with customer service. We may use your personal information internally to collect general information about visitors to this Site, improve Site content and layout, improve our outreach, and market our services and products.
Communication with You: We will use your personal information to communicate with you about your orders and our Site. All customers must provide an email address to allow communication with OukitelMobile.com regarding orders placed. We may send you a confirmation email or an SMS verification after you register with us as well as service-related announcements as necessary (for example, temporary suspension of service for maintenance.) You may also submit your email address or phone number to request notification when we receive a new brand, product style or product, or to sign up for our email newsletter, SMS newsletter, and special offers. You can unsubscribe or opt out of future emails at any time.
COOKIES
A cookie is a small text file that is saved to and during subsequent visits, retrieved from, your computer or mobile device. OukitelMobile.com uses cookies to enhance and simplify your visit. We do not use cookies to disclose information to third parties. There are also third-party cookies on our Sites, which we use to collect statistics in aggregate form in analysis tools such as Google Analytics. Some of these cookies may track your behavior across multiple websites. There are two types of cookies persistent and temporary (session cookies).
Persistent cookies are stored as a file on your computer or mobile device for a time period no longer than 24 months.
Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping bag unless you log in. We use session cookies to check whether you are logged in or not.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies or to receive a notification each time a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will not be able to take advantage of all features such as:
*Speed up navigation
*Track site usage
*Recognize users and user access privileges
*Enable selection and purchase of products on this Site record your browsing activity and purchases
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
1 We have taken the safety protection measures that conform to the industry standard to protect the personal information that we collect and process about you, and prevent data from suffering from unauthorized visits, public disclosure, usage, modification, damage or loss. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. For example, when you exchange data (such as credit card information) between your browser and “service”, it is protected by SSL encryption; We provide an Https-safe browsing way for the website appearing in the homepage of the Privacy Policy; We use the encryption technology to ensure the confidentiality of data; We use the reliant protection mechanism to prevent data from suffering from malicious attack; We deploy the access control mechanism to ensure only authorized person can access the personal information; And we hold the safety and privacy protection training course to strengthen the recognition of our personnel about the importance of personal information protection.
2 In the case of a personal data breach, OukitelMobile.com as data controller is under a legal obligation to notify the supervisory authority without undue delay (normally within 72 hours) unless the breach is unlikely to result in a risk to the rights and freedoms of the individuals.
3 We take all reasonable and feasible measures to ensure not collect irrelevant personal information. We will only reserve your personal information to achieve the purpose stated in the Privacy Policy within the period required unless such a period need permitted by laws to be extended.
4 The internet is not an absolutely secure environment, and email, instant messaging, and other forms of communication with other OukitelMobile.com users are not encrypted. We therefore strongly recommend that you do not send confidential information in this way. Please use a complicated password to secure your account.
5 We will make our best effort to ensure the security of any information you send as the internet environment is not absolutely secure. In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations, including the basic situation of such an incident, its possible impact, the treatment measures we have taken or will take, suggestions on how to prevent and reduce risks and remedial measures for you, etc. We will timely inform you of the relevant situation or events by E-mail, letter, telephone, and pushing notice. If there is any difficulty in informing the personal information owner individually, we will take reasonable and effective ways to issue an announcement. Meanwhile, in accordance with the requirements of the regulatory authorities, we will actively report to such authorities the development of personal information security events.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
YOUR RIGHTS
We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access, correct, or delete the personal information that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal information. You have the right to receive your personal information in a structured and standard format and, where technically feasible, the right to have your personal information transmitted directly to a third party. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.
To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.
You can contact us at any time at our e-mail address if you wish to assert your rights. As a registered customer, you can also make settings in the “My Account” section (e.g. to change your data or the settings for receiving e-mails and SMS). You are entitled to the following rights, subject to the applicable legal requirements and limits: Right to information and disclosure: You have the right to request information about the processing of your data (Art. 15 DSGVO).
Correction and deletion rights: You can demand that we correct incorrect data and complete or delete your data (Art. 16, Art. 17 DSGVO).
Limitation of processing: You can demand that we restrict the processing of your data (Art. 18 DSGVO).
Data portability: If the data processing is based on a contract or consent, you may request that we transmit the data you have provided to us in a structured, common and machine-readable format. If technically feasible, you may also request that the data be transferred to a third party (Art. 20 DSGVO).
Objection to direct marketing: You can object to the processing of your personal data for advertising purposes at any time (Art. 21 DSGVO).
Objection to data processing on the basis of “legitimate interests”: If your personal data are processed on the basis of legitimate interests (Art. 6 para. 1 lit. f DSGVO), you have the right to object to the processing of your personal data if there are reasons for doing so which result from your particular situation.
Revocation of consent: If you have given us your consent to the processing of your data, you can revoke it at any time with effect for the future. The legality of the processing of your data until the revocation remains unaffected.
Right of appeal to the supervisory authority: You have the right to submit a complaint to a data protection authority. You can, for example, contact the data protection authority responsible for your place of residence or federal state.
HANDLING PAYMENTS
Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We will not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates or otherwise servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other's rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
HOW LONG DO WE RETAIN YOUR INFORMATION?
We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by tax, accounting, or other applicable laws.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at oukitelindia.com