Shipping Delivery

Shipping Fee

 

oukitelindia.com offers free shipping with every item restricted to the border of India.

 

Processing Time

 

We are aiming to have your order dispatched from our facility within 24-72 Hrs. working days. However, please bear with us in case we are spending extra time checking/perfecting your items, particularly during the peak season around the end of the year.
Furthermore, there will be chances that the item that you ordered may run out of stock though we are doing our best to avoid this from happening. We will try to get you notified as soon as possible if that happens.
Please contact our customer service team if there is any question concerning the time to dispatch.

 

Logistics Courier

At oukitelindia.com, we will ship your order with Bluedart in most cases. (We will choose the fastest express delivery according to your region).

 

Shipping Time
The delivery time will vary a lot from state to state. In short, the shipping time alone could be around 24-48 Hrs.

 

Delivery Time & Tracking

Time of transit varies depending on your shipping locations and which shipping method do you choose, details as following:

Shipping Method Estimated Time in transit our warehouse located in Bhubaneswar, Odisha to customer location is max 3 to 4 working days.

After an order is placed you will get a mail and a message with the status of your shipment.

For queries you can contact the customer support at +18008890827 (OR) Email: service@oukitel.co.in .

 

Refused Shipments

If we are notified in advance that item(s) is going to be refused upon delivery for any reason by no fault of oukitelindia.com, the refused item(s) will be treated as unopened returned goods. A 25% restocking fee will be applied. Shipping charges are not refundable.

 

 

Stuck or Lost Package

 

Every once in a while, orders can get stuck or lost in transit.  If this happens, don’t worry, we’ll get you taken care of!  On the other hand, when tracking information hasn’t shown progress in few days, many people think their order is stuck or lost when it isn’t.
It’s important to understand that during the tracking process, orders can sometimes be in the same phase without making any updates.  This doesn’t always mean the order is lost.  During the shipping process, orders are handed over to different processing and sorting centres.  When a package arrives at a new sorting facility, it can sometimes stay there for few days before moving to the next phase.

We recommend customers wait for 24-48 Hrs before checking with Customer Support at

+18008890827 (OR) Email: service@oukitel.co.in . Either way, we will be sure to work with you until your shipment is received, even if that means shipping it again!